Maintenance & Service
In today"s competitive era, great is a high factor. Quality output from any device depends on device repeat performance. To get repeat performance, machine preservation is a key factor. In order to help our clients in getting the best throughput from the gadget, we have brought the concept of Annual Maintenance Contracts. Our Service & Maintenance services are based specially to your requirements. Before offering you a completely competitive quote, we keep in mind a number of factors, which includes your budget, response and fix times, elements and labour, call-out and technology.
AMC
Maintenance of CCTV infrastructure has become essential to various customers looking for better and better.
CCTV Camera Maintenance
We provide complete maintenance & service of CCTV camera, DVR/NVR installed in your society, home ,shop, office.
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VDP Maintenance
We provide maintenance & service of Video Door Phone installed in your Home, Apartment & Villa .
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Biometric & Access Control Maintenance
We provide complete maintenance & service of Biometric, Access Control, EM lock.
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Computer Maintenance
We provide IT service, support & service of computer installed in your office.
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ANPR Maintenance
we not only install new ANPR System but also provide maintenance & service of old ANPR.
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Intrusion Alarm System
We provide maintenance & service of all kind Intrusion Alarm system for both wired and wireless .
Read more We provide two types of Maintenance.
Comprehensive AMC
In a comprehensive AMC, the evaluation of breakdowns/faults inside the hardware and repairing/carrier is taken care of by way of the service provider. This includes spare elements substitute. apart from this, preventive maintenance is likewise completed, on a pre-determined/agreed-to frequency. be aware: It excludes all physical mishandling or damages.
Non Comprehensive AMC
This is similar to a Comprehensive AMC, but in this, the cost of spare parts replacement must be borne by the customer. This usually means only service. Preventive maintenance comes under this and a consultant will advise on hardware bread down.
What we do under AMC.
1. Inspections render breakdown maintenance and monthly preventive maintenance during normal working hours to the equipment.
2. The Preventive maintenance will be done 30 days in a month of the equipment mentioned in Maintenance Contract.
3. Preventive maintenance includes.
a) Service calls in a month with Response time of 24 hours during normal business working hours if a call is placed before 10 AM else by next working day.
b) Onsite Team Viewer support within 2 hours related to any IT/or online problem.
c) If the valued client is finding difficult in viewing of live and recorded images and controlling of all cameras by the authorized users present in the LAN and internet the same shall be supported by the service engineer of the company within same working day.
d) If in the middle of the contract period, if any of the party’s is not satisfied due to some valid reason, they can terminate the contract after giving one month prior notice in writing and the balance charges, if applicable - will be refunded to the Customer by the Service Contractor at depending on the reason provided by the customer.
